20 Top Brands Address Their Challenges With the Customer Experience Vendor Landscape
The contributions to this eBook outline some of the major challenges practitioners face with not only the contact center vendor landscape, but the customer experience vendor landscape overall.
Vendors if you care about your buyer, you won't want to miss this.
What You Will Learn:
What customer experience buyers are looking for from vendors.
Where vendors are falling short on execution.
What features and benefits brands would like to see in their customer experience technology stack.